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Specialist, Customs - Hybrid

Company: XPO
Location: Ann Arbor
Posted on: October 23, 2024

Job Description:



What you'll need to succeed as a Customs Specialist at XPOMinimum qualifications:

  • 1 year of related work experience
  • Strong computer and typing skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:
    • 2 years of office experience dealing with corporate customers, or inbound/outbound call center experience
    • Bilingual in English and Spanish
    • Cross-border and customs brokerage experience
    • Working knowledge of the transportation industry
    • Strong problem-solving and investigative skills to bring issues to resolution
    • Excellent written and verbal communication skills
    • Pleasant and professional phone etiquette
    • Able to multitask, prioritize workload and remain highly organized About the Customs Specialist jobPay, benefits and more:
      • Pay starts at $19.00
      • 3rd Shift, 7:00PM-3:30AM
      • Full health insurance benefits available on day one
      • Life and disability insurance
      • Earn up to 13 days PTO over your first year
      • 9 paid company holidays
      • 401(k) option with company match
      • Education assistance What you'll do on a typical day:
        • Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information
        • Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders
        • Recognize and resolve documentation errors
        • Assist drivers with shipment and trip information relative to crossing the border
        • Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers
        • Maintain accurate shipment history and audit integrity#LI-Hybrid About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.

Keywords: XPO, Midland , Specialist, Customs - Hybrid, Professions , Ann Arbor, Michigan

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