SAP/Salesforce OTC Consultant

Company: Digital Technology Solutions
Location: Lansing
Posted on: February 3, 2025

Job Description:

DTS is looking for experienced SAP/Salesforce OTC Consultant for our Client

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Job Overview:
We are seeking an experienced SAP and Salesforce OTC Consultant to join our team. The ideal candidate will have a strong background in integrating and optimizing SAP and Salesforce platforms to enhance the Order-to-Cash (OTC) process. This role requires deep technical and functional expertise in SAP (particularly modules like SD or FICO) and Salesforce (Sales Cloud, Revenue Cloud, or other relevant tools). As an OTC Consultant, you will streamline workflows, ensure seamless system integration, and drive efficiencies across the OTC lifecycle.

Key Responsibilities:

System Integration & Optimization:Design and implement seamless integration between SAP and Salesforce systems to improve OTC processes.
OTC Process Enhancement:Analyze, optimize, and configure the end-to-end OTC cycle, including order management, inventory, billing, and payment reconciliation.
Workflow Automation:Develop automated solutions to streamline sales order entry, invoicing, and cash application.
Requirements Gathering:Collaborate with stakeholders to understand business needs and translate them into system configurations or enhancements.
Data Management:Ensure data consistency and accuracy across SAP and Salesforce platforms to support reporting and decision-making.
Customization:Configure SAP SD/FICO modules and Salesforce tools (e.g., Sales Cloud, Revenue Cloud) to align with business requirements.
Troubleshooting:Resolve technical and functional issues within SAP and Salesforce systems related to the OTC process.
Change Management:Provide training, documentation, and support to end-users during implementations and updates.
Performance Monitoring:Continuously evaluate system performance and recommend improvements for efficiency and scalability.

Qualifications:

Experience:Minimum of 5 years of experience with SAP (SD, FICO, or related modules) and Salesforce (Sales Cloud, Revenue Cloud, or similar tools).
Technical Expertise:Proficiency in system integration tools such as MuleSoft, Boomi, or other middleware; API management; and data migration.
Functional Knowledge:Strong understanding of the OTC lifecycle, including order entry, credit management, invoicing, and cash applications.
Analytical Skills:Proven ability to analyze business processes and identify areas for improvement or automation.
Communication:Excellent written and verbal communication skills for effective collaboration with cross-functional teams and stakeholders.
Problem-Solving:Demonstrated ability to troubleshoot complex issues and provide actionable solutions.
Certifications:Salesforce certifications (e.g., Salesforce Administrator, Revenue Cloud Consultant) and SAP certifications are a plus.

Preferred Skills:

Experience in industries like manufacturing, retail, or distribution where OTC processes are critical.
Familiarity with Agile project management methodologies.
Proficiency with reporting tools like Tableau or Power BI for OTC analytics.



DTS offers excellent compensation package.

Contact:

Pankaj Kumar
Digital Technology Solutions (DTS)
248-438-8546

Keywords: Digital Technology Solutions, Midland , SAP/Salesforce OTC Consultant, IT / Software / Systems , Lansing, Michigan