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RN Nurse Triage Supervisor

Company: VirtualVocations
Location: Sterling Heights
Posted on: April 7, 2025

Job Description:

A company is looking for a Nurse Triage Supervisor for their Patient Contact Center.
Key Responsibilities

Oversee daily operations of the nurse triage team, ensuring high-quality patient care and compliance with clinical protocols
Support escalated clinical cases and collaborate with healthcare professionals to ensure comprehensive care
Monitor team performance against operational and financial metrics, providing reports and feedback to enhance service delivery

Required Qualifications

4+ years of experience as a contact center nurse triage agent, including 1+ years in a supervisory role
Associate or bachelor's degree in nursing (BSN preferred)
Current, unrestricted RN license in the state of practice
Familiarity with triage protocols and advanced clinical assessment skills
Proficiency in using technology to enhance team processes and operations

Keywords: VirtualVocations, Midland , RN Nurse Triage Supervisor, Healthcare , Sterling Heights, Michigan

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