Rental Account Manager
Company: Ryder System
Location: Lansing
Posted on: October 2, 2024
Job Description:
Job Seekers can review the Job Applicant Privacy Policy by
clicking HERE. () BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A
FUTURE. At Ryder, our most important competitive advantage is our
people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager,
you'll be part of a dynamic team, equipped to succeed and empowered
to develop your sales career. SUMMARY This position exists as the
primary Rental Sales/Marketing function at the BU level and is
outside sales, B2B. This position mainly supports the commercial
rental and trailer services product lines. It will also increase
Ryder's rental sales presence in the BU ensuring the generation of
profitable new accounts while retaining existing accounts- the
ultimate customer satisfaction. The end result should be the pure
rental revenue growth, improved profitability and improved Return
on Assets. In addition, given their lease conversion quotas, the
position should be additional lease sales filters for the
organization improving the lease sales productivity and performance
for the Lease Sales organization. Your ability to connect and build
value & relationships is critical. The position is territory based,
requires heavy ground travel and, in addition to a salary, rewards
performance with an uncapped commission structure you dictate. YOUR
JOB SEARCH ENDS HERE. Sales Territory- Lansing, MI Check out these
videos! Ryder's most recently been named a " Top Company for Women
to Work for in Transportation () " by Women in Trucking, one of
Fortune Magazine's " World's Most Admired Companies () ," one of "
America's Most Responsible Companies () " by Newsweek. Essential
Functions
- SALES:Develop leads through cold calls, telephone solicitation
and customer visits. Through the use of product knowledge, assess
customer's needs and develops a proposal. Work with rental
operations to ensure the equipment is available. The RAM is also
responsible for marketing at the branch level and ensuring that
rental sales representative are skilled in telemarketing to
prospective customers and current customersSCOPE OF DECISION
MAKING:Contacting actual decision maker, developing a competitive
proposal. Training of RSR in proper phone skills and marketing
techniques
- CUSTOMER RETENTION:Maintain a contact with the customers
through multiple customer visits and phone calls. Ensure quality
service is provided by effectively handling customer complaints and
staying abreast of customer needs and long term rentalsSCOPE OF
DECISION MAKING:Retaining customers in a price competitive market.
Scheduling a time for retention visits to long term rental
customers to ensure Ryder keeps a good relationship
- TIME ADMINISTRATION:Proposal and contract development,
maintaining customer files, preparation of follow-up correspondence
and coordination with other BU departments. Maintaining FIS
integrity and accuracy of customer data in the DPS system.
Administration-credit approval, collections of receivables,
maintenance-PM status and updates of scheduling.
- SCOPE OF DECISION MAKING:Follow-up within a specific time
frame. Compliance with company procedures. Diplomatically dealing
with collection of past due receivables Additional Responsibilities
- Performs other duties as assigned. Skills and Abilities
- Strong verbal and written communication skills
- Ability to build strong customer relationships
- Performs work independently with minimal supervision
- High energy, self directed, self motivated and able to work as
part of a team as well
- Flexibility to operate and self-driven to excel in a fast-paced
environment
- Capable of multi-tasking, highly organized, with excellent time
management skills
- Highly thorough and dependable
- Committed to good ethical business practices
- Maintains a high degree of professionalism
- Ability to create and maintain professional relationships
within all levels of the organization (peers, work groups,
customers, supervisors)
- Detail oriented with excellent follow-up practices
Qualifications
- Bachelor's degree required in Marketing or 5 years equivalent
job related experience
- One (1) year or more sales experience or equivalent sales
training required
- Three (3) years or more sales experience preferred
- One (1) year or more Industry experience preferred DOT
Regulated: No Job Category: Outside Sales Compensation Information
: The compensation offered to a candidate may be influenced by a
variety of factors, including the candidate's relevant experience;
education, including relevant degrees or certifications; work
location; market data/ranges; internal equity; internal salary
ranges; etc. Compensation ranges for the position are below: Pay
Type : Salaried Minimum Pay Range: $48,000 Maximum Pay Range:
$51,000 The position may also be eligible to receive an annual
bonus, commission, and/or long-term incentive plan based on the
level and/or type. Benefits Information: For all Full-time
positions only : Ryder offers comprehensive health and welfare
benefits, to include medical, prescription, dental, vision, life
insurance and disability insurance options, as well as paid time
off for vacation, illness, bereavement, family and parental leave,
and a tax-advantaged 401(k) retirement savings plan. Ryder is proud
to be an Equal Opportunity Employer and Drug Free workplace. All
qualified applicants will receive consideration for employment
without regard to race, religion, color, national origin, sex,
sexual orientation, gender identity, age, status as a protected
veteran, among other things, or status as a qualified individual
with disability. Security Notice for Applicants: Ryder will only
communicate with an applicant directly from email address and will
never conduct an interview online through a chat type forum,
messaging app (such as WhatsApp or Telegram), or via an online
questionnaire. During an interview, Ryder will never ask for any
form of payment or banking details and will never solicit personal
information outside of the formal submitted application through .
Should you have any questions regarding the application process or
to verify the legitimacy of an interview or Ryder representative,
please contact Ryder at or . Current Employees: If you are a
current employee at Ryder (not a Contractor or temporary employee
through a staffing agency), please click here ($3.htmld) to log in
to Workday to apply using the internal application process. Job
Seekers can review the Job Applicant Privacy Policy by clicking
HERE. ()
Keywords: Ryder System, Midland , Rental Account Manager, Accounting, Auditing , Lansing, Michigan
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